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Clinical Education

 

 

 

 

 

 

 

When the audience is tired, maybe it’s time to…

Today I learned about breaking rules and going with the flow. In almost 20 years of teaching, I have never abandoned a class to go shopping, but somehow on this Friday afternoon during a Toronto heat wave, it just seemed like the right thing to do.

I was facilitating a session on health promotion and prevention with a small group of international practitioners, who are in Toronto for a two month research institute. In spite of lots of activities and a pretty committed group of learners, two hours into our three-hour session I could see that attention was waning. I saw that I had two choices:

–          Keep plugging ahead despite clear evidence of information overload on the part of the learners (their curriculum includes lots of early starts and late evenings of meetings and work)

–          Abandon ship in favour of a field trip.

Our class was about 3 minutes from the University of Toronto bookstore, which happens to have a wide array of U of T-branded everything-you-can-imagine (great souvenirs of Toronto), and is located in a grand brick building at the centre of the U of T campus.

So, we agreed to end the day on a high note. Everyone found something to take home, and just as important, I found out that flexibility in teaching sometimes means knowing when it’s time to stop (and shop).

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Remain a beginner always in teaching (and learning)

Clinical education can be a challenge given the diversity of learners’ experience, standpoint, discipline, areas of interest and perceived relevance of the topic. My approach to this blog is similar to my approach in working with health practitioners: regardless of how many months, years or decades of experience we bring, an open mind and willingness to learn are the key attributes to help take knowledge and skills to the next level.

The title of this blog post was inspired by Garr Reynolds‘ book The Naked Presenter, where he talks about applying the principles of Zen to presenting and facilitating. These include simplicity and authenticity, as well as keeping an open mind. Here is a Zen story about bringing an empty cup to the learning context:

A scientist went to visit a famous Zen master. While the master quietly served tea, the scientist talked about Zen. The master poured the visitor’s cup to the brim, and then kept pouring. The scientist watched the overflowing cup until he could no longer restrain himself. “It’s overfull! No more will go in!” the scientist blurted. “You are like this cup,” the master replied, “How can I show you Zen unless you first empty your cup?”
Lately, I have been using this story to kick off a training or workshop by asking for a volunteer from the audience to read the story, and then inviting the group to collectively reflect on the implications for the work that we are going to do together. It’s a nice way to “level the playing field” when there is a mix of new versus seasoned practitioners – especially as those who are newer to the topic often feel constrained from contributing and participating actively. Underlining the reality that we are all engaged in a continuous process of learning and development – regardless of skill level – affirms the value of every voice.
Connecting and engaging the group at the start is essential in any presentation or educational session, and I like how the concept of “first, empty your cup” sparks peoples’ interest and immediately communicates respect and equity. As George Bernard Shaw said, “In the right key one can say anything, in the wrong key, nothing. The only delicate part is the establishment of the key.” A strong start helps establish the right key.