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Tag Archives: digital communication

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The evolution of teaching and learning

Whether implicit or explicit, we all have a theory of teaching and learning. This gets expressed and enacted in how we engage with our students, the tools we use (or don’t use), and even where we stand in the classroom (F2F or virtually). Traditional theoretical frameworks can be broadly grouped into four domains: instructivism, critical theory, constructivist approaches and andragogy (or adult learning). But the rise of many-to-many, decentred and non-linear networking and communication channels have given rise to corresponding advances in frameworks for teaching and learning in the global classroom.

The 1.0 Classroom

education 1_0

Instructivism as a standard approach to teaching emerged from positivist and post-positivist paradigms. Characterized by the traditional “chalk and talk” style, instructivist pedagogy is premised on a transmission model of learning. Learning outcomes and curricula are pre-determined and delivered in a primarily didactic fashion. The same information is provided to all learners regardless of their pre-existing knowledge and skills.

 

 

Teaching 2.0

education 2_0Constructivism marked a shift from teacher-centred to student-centred learning, deemphasizing informing (memorizing facts) in favour of transforming: locating, critiquing and synthesizing knowledge in a culture of collaboration and sharing. Curriculum development is based on student query, which acknowledges that students learn more by asking questions than by answering them. In this model, students critically engage with course material by posing questions that further group reflection and debate. Adult learning (andragogy) and critical approaches extend and complement contructivist learning models.

 

Education 3.0

Over the last decade, two models have emerged to challege our existing paradigms: heutagogy (Blaschke, 2012, Hase and Kenyon, 2000) and paragogy (Corneli and Danoff, 2011). These extend constructivist, critical and adult learning theories offering models of learning that are (1) self-determined, (2) peer-led,
education 3_0 (3) decentred and (4) non-linear. These characteristics map onto social media applications and the democratization of knowledge and information. Heutagogical and paragogical approaches also extend traditional andragogical and adult learning frameworks by emphasizing meta learning, or learning how to learn.

 

Andragogy, Heutagogy and Social Media

Andragogy (Self-directed) Heutagogy (Self-determined) Parallels with Social Media
Competency development Capability development Knowledge curators
Linear design of curricula Non-linearity in curricula Hyper-learners
Instructor/learner directed Learner directed Autonomous digital communities
Content focus (what is learned) Process focus (meta learning, learning how to learn) Online collaboration, sharing, crowd-sourcing

 

This shift is radical in challenging the implicit notion that we (educators) know best what students need to learn. As Morris (2013) puts it, the issue of how to modify or reinvent teaching in higher education “can create anxiety, uncertainty, and even resentment toward a shift in the culture of learning that we’ve had little control over, that’s come at us from outside our own domain; for others, this new landscape appears inviting, exciting, and full of possibility”.

Radically self-determined and networked learning approaches (like heutagogy and paragogy) affirm individuals as the experts in their lives and learning trajectories. Nothing less than what has always been.

 

 

Note: Images depicting Education 1.0, 2.0 and 3.0 were adapted from a blog post by Jackie Gerstein: Experiences in Self-Determined Learning: Moving from Education 1.0 Through Education 2.0 Towards Education 3.0

This post was adapted from a previous article.

 

 

 

 

 

 

 

 

 

 

 

speech bubble social media

 

 

 

 

 

 

 

 

 

 

 

 

 

Fostering instructional immediacy in online classrooms

 

How can we create online learning environments that are as dynamic, collaborative and successful as the best face-to-face classrooms? Is it even possible? My own experience in online graduate teaching over the past 12 years suggests an emphatic “yes”. Or, should I say, an emphatic “yes, but…”.

 

Just as there are multiple and diverse classroom-based teaching approaches (some more successful than others in engaging learners and mobilizing knowledge transfer), there are as many ways and means of online instructional approaches. All students, regardless of the learning platform, engage best when they experience high instructional immediacy. That is, a sense of warmth, caring, support and positive regard in the learning environment.

 

A recent book focused on online teaching in the health professions (Melrose, Park & Berry, 2013) offers tips on creating and maintaining instructional immediacy in online settings, and it’s validating to see many of my own approaches and strategies reflected.

 

Here are 10 tips for how online instructors can project warmth and likeability (instructional immediacy):

 

1. Post a positive and supportive welcome message to greet students the first time they log into the course and each week thereafter

 

2. Share online bios (pictures are a bonus) (students and instructor)

 

3. Create smaller sub-groups for online discussion and reflection on course materials and assignments (8-10 students is optimal in my experience)

 

4. Include short (< 5 minutes) videos introducing course topics and offering tips and key learning to personalize each week’s focus

 

5. Assign “learning buddies” among students in the course to structure collaboration and collegiality

 

6. Have early and ongoing online conversations about process (versus course content)

What is it like to be in this course?

What are you looking forward to, and what is one thing you are concerned about?

How can we challenge each-other in ways that foster debate and dialogue but still feels respectful and affirming?

How can I (instructor) help maximize your learning and value from this course?

 

7. Set clear expectations in the Course Syllabus about online participation (my expectation of students is at least one original post per week, and at least two replies to other students’ posts per week)

 

8. Offer targeted encouragement at points in the course where motivation may be flagging (e.g., right after Reading Week, towards the final weeks of the course)

 

9. Use intentional word choices in online communication with students:

 

 Thumbs down  Thumbs up
The focus of this course is… Our course will focus on…
You will be required to… We’ll be working together to accomplish…
Students’ feedback has indicated… The conversation in our group this week has highlighted…

 

10. End the course with an explicit call to action – How does the learning in this course fit into the bigger picture of students’ learning trajectories and career goals? (here’s an example)

 

 

Student course evaluations attest to the possibility of online learning as a fun, rigorous and enriching alternative to face-to-face contact. Here are some representative student comments from the course evaluations for the 2014 online course I taught, both positive and negative (but comments overwhelmingly slanted toward the positive):

The instruction was very clear and very intellectually stimulating. The video clips were very well presented and made the instruction seem not virtual at all.

I enjoyed the online format of the course. I feel the online discussion help my learning and I benefit more from these discussions than in-class ones.

I really didn’t like the fact this course is online. I feel that I could have learned a lot more by having a classroom environment and participating through talking instead of writing
weekly reflections just because I had to.

Excellent, the most involved and interactive online course I have ever taken. I felt very engaged and connected to the instructor, students and material.

 

 

As students increasingly orient themselves to rich digital communication and sharing, this teaching/learning platform is aligned with what our students are already doing in their day-to-day lives. Not every student, but lots of our students.

 

Related:

Much ado about online learning

The three most important tips for teaching online

6 tips for facilitating webinars 

 

 

 

educateria server

 

 

 

 

 

 

 

 

The third type of digital divide and why mobile devices should remain on

 

Much has been written about the digital divide. And we are now seeing research and publications focused on the “second-level digital divide” as mobile devices become increasingly ubiquitous. Now we’re talking about the structural inequities among not just who has digital access, but rather, the kinds of access and digital access skills.

 

In addition, the pervasiveness of mobile computing means that North American post-secondary classrooms are increasingly a site for a third kind of digital divide: between instructors struggling to wrest students’ attention away from their mobile devices, and students as tied to said devices as day traders to the Nasdaq. Maybe it doesn’t have to be one or the other: mobile computing can add value to any classroom.

 

 

Here are seven ways to leverage mobile capacity from the very first class.

 

1. Ice Breaker: App Show and Tell

People love apps (estimates for 2013 range from somewhere between 54 – 86 billion downloads). Ask students to stand up, mingle around, and query someone they haven’t met “What’s your favourite app and why?” What are the most popular apps represented in your class? What does this say about commonalities and differences?

2. Course Playlist

Playlists are the contemporary equivalent of mixtapes. What song(s) symbolize the themes of this course? Put together a collaborative playlist. Play a song at the beginning and end of every class.

3. In-ClassTwitterchat

Individual reflective activities are regarded as productive and constructive. Why not take 10 minutes and move the conversation into the social-digital realm? #yourcoursename

 

4. Open-search-engine pre-test

Mobile devices are banished from final exams – rightly so. Yet the skill of locating credible information efficiently is essential in any profession. Invite students to preview a modified final exam at the beginning of the course using their mobile devices to access information (they can work in pairs if not everyone has an Internet-enabled search engine on their phone). Extra points for the instructor if the pre-test is designed more for critical understanding/analysis than fact-memorization. Optimally, students will directly experience why attending class is a value-add over just reading the text.

 

5. Innovation and Entrepreneurship

Collectively develop an innovative idea based on the course content, or identify a community project or cause, and work with them to secure funding. Try to fund development using crowd-sourced micro finance (such as Kickstarter).

 

6. Social Justice

Identify a cause and create an online petition. Or locate, critique, endorse petitions. Reflect on the challenge of consensus building, ethics, values, decision-making.

 

7. Collaborative Learning Assessment

Invite students to collaboratively co-create the final exam throughout the course using a mobile test-maker application.

 

 

All of the above strategies are aimed at addressing classroom engagement and leveraging the reality that students will bring and access their mobile devices, whether sanctioned or not. But most important, these strategies can address the skills gaps identified in the concept of second-level digital divide. And do so in the spirit of new and emerging teaching and learning frameworks:

Paragogy and heutagogy.

(Also on Slideshare)

 

 

 

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Slideware 101: Tips and Resources

 

We’ve all been there: the uncomfortable chairs, the slightly darkened room, and slide after slide after slide. Each one identically bullet-ed, punctuated by the occasional graph and the speaker stating, “I know that you can’t read this, but…”.

 

The almost ubiquitous use of slideware has rigidified knowledge communication, and the sad part is that somewhere buried in the bullet points and boredom is someone’s singular message, lost. Not only that, sometimes the consequences of information presented poorly can be devastating.

 

Edward Tufte, a Yale University Professor Emeritus and visionary in information design and data visualization, wrote an influential essay – posted online – pointing to the use of PowerPoint slide decks in NASA engineering briefings as a contributing factor in the 2003 Columbia space shuttle disaster. In their report, the Columbia Accident Investigation Board concluded that the distinct cognitive style of PowerPoint reinforced the hierarchical filtering and biases of the NASA bureaucracy during the crucial period when the Columbia was injured but still alive”. The take-away? Templates that structure information into bullet points can obscure nuance and interrelationships within and between knowledge domains.

 

The way I see it, it’s not slideware that’s the problem, it’s how it is used. Done well, visuals (whether video or static images) can add impact and interest to a presentation. But the design tools and templates of PowerPoint et al. are generally used by folks who have never learned design. Thus we end up with…

 

PC World Article: Worst PPT Presentations

 

 

 

 

 

 

 

 

 

PC World: Worst PPT Presentations

 

 

 

 

 

 

 

 

 

You can check out the full article with more examples here.

 

I too have been guilty of multitudinous slideware sins, and found redemption in Garr ReynoldsPresentation Zen, and accompanying resources and slide decks. I especially like the PowerPoint “Before and After” demos to illustrate how good design can transform our visual communication.

 

In a nutshell: 

Simplicity is key to good design. Images trump words. Fewer words are better than a lot of words.

 

Here a couple of my own PowerPoint makeovers, inspired by Reynolds’ work.

 

This slide attempts to summarize (via text) the information and context that should be delivered in a narrative elaboration of the simplified (after) slide

Motivational Interviewing Processes: Before

 

 

 

 

 

 

 

 

 

Motivational Interviewing Processes: After

 

 

 

 

 

 

 

 

 

 

This was from a slide deck on presentation skills, and offers a good example of how slides and handouts should be two different things

Presentation Skills: Before

 

 

 

 

 

 

 

 

 

Presentation Skills: After

 

 

 

 

 

 

 

 

 

 

I was quite proud of this next slide, which had lots of text animations (shudder). The second slide conveys the “ACE” acronym via the image

Motivational Interviewing "Spirit": Before

 

 

 

 

 

 

 

 

 

Motivational Interviewing "Spirit": After

 

 

 

 

 

 

 

 

 

 

 

Follow this link for more examples of PowerPoint Makeovers.

 

 

IMG-20131214-00435

 

 

 

 

 

 

 

 

Democratizing education may mean creating a strange and hybridized monster

 

In principle, MOOCs embody the democratization of information and education: open access to leading edge scholarship and learning, facilitated by outstanding leaders in their respective fields. Massive Open Online Courses (MOOCs) are being described as a great equalizer in higher education (awarded an overall “B” grade in a recent New York Times Sunday Review article). Maybe MOOCs are shaping up to be the “killer app” of higher education?

 

Except…there are a couple of snags.

In her exploration of the Ethics of MOOCs, Nora Dunne questions whether it’s defensible to use institutional resources to create and support MOOCs if this diverts what’s available to tuition-paying students. Unless the money comes from a school’s marketing budget?

Institutions of higher learning care about students. They care about access. They want to make the world a better place by linking students with research, theory, knowledge, skills and applications. They also care about enrollment, to which their funding is inextricably tied. They care about their brand. They are competitive.

Such drivers are not mutually exclusive and are not a bad thing. Visionary thinking drives innovation, and so does competition. But there is a risk if academic institutions start regarding MOOCs as “loss leaders”.

 

Are MOOCs at risk of becoming brand advertisements to drive enrollment?

From an education research and theory perspective, best practices in online learning emphasize the importance of interactivity, both with peers and with faculty. Conversely, the one-to-many model, whether delivered in a massive open lecture hall or in a massive open online course, focuses more on information delivery than knowledge construction.

The ideal would be a customizable and dynamic MOOC that integrates high-quality learning objects, pre-recorded or streamed video of outstanding instructors, asynchronous and synchronous small group discussion, simulations, and individual tutoring. But taking it back to budgets, how is this sustainable from a cost perspective?

Unfortunately it’s just not. And the problem with the one-to-many approach is its fundamental incompatibility with 2.0 anything. But…what if all of the above learning tools/strategies were crowdsourced? Not just across institutions of higher learning but from students themselves (past, present and future)? (Representing an authentically paragogical/heutagogical approach, a.k.a. “Andragogy 2.0“).

 

The Digital Frontier

If we venture into the frontier of digital open-access territory, we need to understand that MOOCs, by their nature, are free, open and out there. Positive institutional branding becomes a by-product of bleeding-edge, innovative curricula co-created by outstanding faculty and students.

And might this mean the creation of a strange and hybridized monster – a WikiMOOC?

robot

 

 

 

 

 

 

 

 

 

 

 

Disruptive innovations aren’t easy for established institutions

Online learning has been around for over two decades now. Yet institutions – secondary and post-secondary – continue to struggle with its integration and applications. I am still hearing lots of questioning and debate about the suitability and effectiveness of online delivery. What does the research say?

Learning outcomes have been shown to be modestly better for online versus classroom-based courses (Means et al. 2010)

Learning activities can be equally effective across online and face-to-face conditions (Neuhauser, 2002)

Online courses across a variety of theoretical and practical topic areas have been offered successfully (Tallent-Runnels et al. 2006).

Course development (whether face-to-face, mixed mode or online) is resource-intensive. Here is a radical rethink of higher education from a systems perspective, from a provocative 2003 article by Carol Twigg (decribed as a Rock Star in higher education technology and innovation) for Educause:

American higher education remains what Bill Massy and Bob Zemsky have called a “handicraft” industry in which the vast majority of courses are developed and delivered as “one-offs” by individual professors… Currently in higher education, both on campus and online, we individualize faculty practice (that is, we allow individual faculty members great latitude in course development and delivery) and standardize the student learning experience (that is, we treat all students in a course as if their learning needs, interests, and abilities were the same). Instead, we need to do just the opposite.

Full disclosure: I have taught a graduate clinical course focused on addiction treatment for over 10 years. Don’t get me wrong, I love classroom teaching. But feedback I get from students has consistently reinforced three things:

1. There are as many ways of teaching online as there are face-to-face. Just like there can be good and bad classroom courses (and instructors), same goes for online.

2. Online courses can be experienced as equally or more rigorous than their in-class counterparts, in that online students report having to critique, reflect and formulate their ideas more deeply in order to contribute to class discussion and dialogue.

3. Online learning is accessible to students in a way that classroom teaching can’t accomplish.

In any case, the debate may well be moot: Instructional videos on YouTube – for everything from how to change a tire or rig a sailboat, to advanced chemistry – constitute what might well be the world’s biggest and most vibrant online apprenticeship training. Khan Academy (“our mission: to provide a world-class education for anyone, anywhere”) materials are used by teachers worldwide in their classrooms. (Because the online version teaches it better?) Students today have grown up in a world where the Internet has always existed. Digital communication, networking and collaboration are like talking (or breathing).

So why, twenty years on, aren’t there more online offerings in colleges and universities (especially among those in the top tier)? I think the hesitation comes from a deep place in our collective psyche as educators. We want to believe that our physical presence at the front of the class is a key contributor to meaning-making and learning for our students. From an instructivist theoretical frame, this makes sense. Thing is, the education field has widely adopted constructivist models of teaching and learning, at odds with a “sage on the stage” approach.

Online learning in higher education represents a paradigm shift and a disruptive innovation. Big time.

Manufactured Landscape

 

 

 

 

 

 

 

 

 

 

Is blogging the digital equivalent of tree-planting?

In his famous series of large-scale photographs capturing the impacts of industry Edward Burtynsky highlights massive reconstructions of our natural world. I watched the award-winning 2006 documentary Manufactured Landscapes on a long-haul flight a few years ago, juxtaposing mountains of discarded computer monitors (on the screen in front of me), with pristine polar ice (out the airplane window).

Burtynsky shows us debris fields in real environments. What are some of the by-products and reconfigured terrains of the knowledge construction industry?  Here are three manifestations:

1. Degree inflation: Just like 50 is the new 40, Masters are the new Bachelors. Is this because today’s world is infinitely more complex and new hires need additional time and preparation for job readiness? Or are we seeing the equivalent of monetary inflation? I once served on a selection committee for a prestigious lectureship, where the candidate we chose had the credentials PhD, PhD. Let’s leave it at that.

2. Manufactured authenticity: Knowledge workers tend to spend a lot of time indoors. We all crave the experience of real-world adventure but fear of the attendant risks can be a deterrent. That’s what simulations are for: in teaching, learning and recreation. Google Glass represents the first wave of integrated mobile computing. Will this be the next television?

3. Digital nostalgia: The internet is a social construction and was once (in the words of Howard Rheingold) an electronic frontier. Consider the contrast between the WELL and Facebook with respect to discourse and advertising presence. Burtynsky catalogued the manufactured landscapes of the industrial world – what will 2020’s documentary on the manufactured landscapes of the information economy look like?

The post-industrial wastelands of the digisphere weren’t always there. Maybe blogging is the digital equivalent of tree-planting?

zen stones water

 

 

 

 

 

 

 

 

 

Blogging can facilitate the convergence of reflection-in AND reflection-on

Reflective practice is a cornerstone for continuous advancement as academic educators and scholars, and we all engage in reflective practice: with our students, with our colleagues, and with ourselves. Donald Schon, in his groundbreaking and influential theory of knowledge generation and learning, posited two reflective processes:

Reflection-in-practice

Reflection-on-practice.

In the moment (reflection-in-practice) we respond and make decisions based on a complex inter-weaving of practice wisdom, experience in classroom teaching, our integrated observation and enactment of what has worked for others, and evidence-based knowledge and skills. In the aftermath (reflection-on-practice) we mull over what worked and what was less effective. We talk things over with colleagues, seek supervision, and/or we journal or otherwise record our reflections.

Traditionally these two processes (reflecting-in and reflecting-on) have been seen to occur as separate but related. Further, the “products” of reflective practice – journaling, goal-setting, dialogue – have been constrained by physical geography and the limits of our professional networks.

Enter social media: thanks to “reflective practice 2.0” reflecting in / on are no longer necessarily distinct. Blogging may well represent a kind of “reflective practice power tool” in its ability to facilitate the convergence of reflection-in and reflection-on.

Digital communication has qualities of speaking and publishing together, and students are part of the conversation. Commenting enables an extended, many-to-many dialogue and blurs the boundaries between in-the-moment (i.e. in-the-classroom) reflection and post hoc reflective discourse. In other words, the act of blogging is itself teaching (in) even as it represents a reflective process (on). The classroom has become porous. Reflective practice is “unboundaried”.

We are all students, and we’re all teachers.

(See an excellent summary of Schon’s work, thinking and contributions at this link).

(Check out the presentation version of this post on Slideshare).

Toronto-20140510-00694

 

 

 

 

 

 

 

 

Here’s what the ultimate teaching challenge might look like…and in the future it may be the rule rather than the exception

A new book, Motivational Interviewing in Groups (Wagner and Ingersoll) outlines motivational approaches and strategies in group facilitation. While the book’s emphasis is on clinical practice, the principles and applications are also relevant to education settings.

The book’s authors present a table illustrating different types of group format, structure, composition, size, length and admission arranged along a continuum of difficulty (for facilitators) from easier to harder:

Slide1

 

 

 

 

 

 

 

 

 

 

This looks different for educational groups, but the essentials still apply. Here is my modification of Wagner and Ingersoll’s framework calibrated for teaching and learning:

Slide1

 

 

 

 

 

 

 

 

 

In other words:

Elective courses are easier to teach than mandatory courses. Students generally take electives out of interest, as opposed to being forced to take mandatory courses. Teaching students content that someone else thinks they ought to know is tougher than content in which they’re already interested.

Instructor-led courses presuppose a “script” (i.e. lesson plan), versus collaborative or student-led curricula. Paragogical approaches posit peer-to-peer learning and individual autonomy, and demand a proportionately higher level of finesse and facilitation.

Classes where students share more similarities than differences can be easier to work with than heterogeneous class compositions. For example, students who differ widely in age, ability or pre-existing knowledge and skills present more of a challenge in ensuring that all learning needs are met, and establishing an inclusive, cohesive and positive community of learning. Of course diversity, including culture, sex, gender and lived experience, enriches everyone’s learning exponentially – but demands artful facilitation on our part.

Student engagement and interactivity are more straightforward in classes of 25 or less. As class size increases so does the challenge of promoting opportunities for practice and integration of knowledge and skills.

It’s easier to keep peoples’ interest and attention for a single class of 2 or 3 hours than it is for a whole day or for multiple days. The latter demands both a varied menu of instructional strategies as well as formidable stamina (on the part of the instructor and the students).

Strict and highly competitive admission criteria can yield the “cream of the crop” of high-achieving and highly motivated learners. On the other hand, classes where admission is unrestricted means addressing the needs of the best and the brightest alongside those with academic struggles and other challenges.

Like any framework, this conceptualization tends to oversimplify and blur the many complexities and nuances of artful classroom teaching. Real life is always messier than the manual (if there even is a manual). But in general, teaching a mandatory class using a student-led curriculum, among a highly diverse cohort of 100 students or more, over a multi-day course that is freely open to all could well represent the ultimate teaching challenge.

We haven’t added the layer of classroom-based versus online teaching and learning, but does this scenario represent what may well be future of higher education…MOOC 2.0?

 

 

Toronto-20140102-00509

 

 

 

 

 

 

 

 

The hardest thing about writing is writing (Nora Ephron)

 

Student plagiarism is a big issue (and apparently an equally big industry) in high school and post-secondary education. It’s never been easier to craft a bricolage of web-based material for a written assignment, and it’s never been easier to detect evidence of academic dishonesty. Tools like Turnitin, iThenticate and online search engines allow for immediate identification of copied source material. Given the high risk and high stakes involved, why do students do it?

The way I see it, a number of interacting factors have created a “perfect storm” kind of context in which student plagiarism can flourish:

1. Stewart Brand, digital social network pioneer, famously said that “information wants to be free”. We’ve seen how intellectual ownership of music and film has been defended vigorously in the courts, yet for every torrent site that gets shut down, a new one pops up. Digital content on the network behaves like water: block one pipeline and it effortlessly reroutes through others. The digital generation has grown up accustomed to immediate access to a gushing flood of “free” content.

2. This leads to the next contributing factor: social media platforms are as much about the flow of content as original content creation. Pinterest, Tumblr, Twitter, and others are about free flow of media and ideas. There is a culture of “content curation”, and the best curators are rewarded by likes, notes, reblogs, retweets, repins etc.

3. Academic databases have traditionally been way less user-friendly than search engines. This is starting to change, but the reality is that if you’re pressed for time, don’t understand Boolean logic, and want easily-digested and accessible information, a quick web search might win out. There have been periodic (and growing) exhortations for researchers to make the products of research more accessible, however we have far to go in realizing this knowledge transfer ideal.

4. I am not sure that students really appreciate the consequences of academic misconduct. It’s a bit like impaired driving: seems worth the risk at the time, but when you find yourself in court, without a license, and facing massive fines, insurance costs and social stigma, the cost of booking a stretch limo is a bargain. Same goes for plagiarism. Universities take it pretty seriously, and that meeting with the Dean is a lot like going before a judge.

5. Finally, writing is hard. Encoding our ideas in abstract alphabetical symbols just doesn’t come naturally for most of us. In fact, sometimes coming up with original ideas to encode doesn’t come too naturally either.

Academic Integrity is the foundation of knowledge generation and production. But somehow there’s a disconnect with digital norms and popular culture/practice. The solution? Still murky, but I think that an ongoing dialogue with students acknowledging and exploring the terrain between these separate realities is a good place to start.

 

stk19901boj

 

 

 

 

 

 

 

 

 

 

 

The brave (not-so-)new world of online learning

I have an online graduate course starting next week – this is my 11th year teaching in the “virtual classroom”, and the new term has put me in mind of some of the most valuable learning I have gained through experience, course evaluations and student feedback. Here are my Top 3:

1. Put out the welcome mat

Universities and organizations generally have a standardized, branded Learning Management System (LMS). The LMS is the platform in which the online course is delivered, so your customization options tend to be fairly limited. In other words, it is your words – versus the overall site design – that are key to a positive first impression.

For example, is the first announcement or discussion posting focused on technical instructions and course requirements? Or on how you will support students’ success in the course, and how enjoyable and inspiring the collective learning journey will be? Time spent crafting a warm and positive welcome helps set the stage for group safety and engagement.

2. Generate controversy

If fostering meaningful critical discourse is challenging in traditional classrooms, it can be even more so online. Students often feel more inhibited when posting messages as opposed to speaking up in face-to-face groups. And online conversation can quickly take on the flavour of a series of rather stilted “mini-essays” unless you model and shape conversational threads.

One effective way I’ve found to stimulate authentic and lively conversation is to post about a controversial topic related to the course content – preferably something that links to a website, video or social media site, or all three. In my addictions course, this might be the way that addiction is portrayed in popular media, and how that connects to broader theories of addiction. Now the class is critiquing theory in a context that highlights real-life applications and relevance.

3. Over-communicate but under-state

Over-communicate because people don’t read. That is to say, they read, but tend to skim or miss points that are buried in the “fine print”. It’s better to make the same points in different ways across the learning platform or course tools in order to ensure that no one gets lost or left behind. This refers to issues that are process-related (like assignment deadlines, accessing technical support or how students will be graded), as well as content-specific (for example key definitions, essential points or important references). In my courses I try to reinforce communication using discussion forums, weekly overviews, course announcements and email to make sure that everyone is on board and on track.

Under-state because there is a phenomenon associated with text-based communication known as “emotional magnification”. Without visual cues, the same content delivered in person with no ill effects can be experienced with greater emotional intensity and negative valence when delivered online. We’ve all experienced this in email and other digital communication modes, and the consequences can adversely impact the positive learning community you’ve worked so hard to foster. Special care in providing corrective feedback is warranted, and this is especially critical in group discussion forums.

There is lots more to online teaching than captured here, but these are my “Top 3” and will be front of mind for me next week as the new term starts.

calendar plan 

 

 

 

 

 

 

 

 

 

What (and who) inspired me in 2012?

As the calendar clicks over to 2013, it’s an opportune time to reflect on some of the inspiring tools and ideas that have engaged me over the past year – and will continue to have traction in the coming year.

Here is a reverse-ordered list with lots of links to explore. Happy New Year!

10. Playlists: Every course (or presentation) needs a good soundtrack. Songza is an auto-playlist-maker recommended by Mary Nisi on NPR’s technology blog

9. Infographics: We can all do a better job at presenting complex ideas visually and elegantly. Here is a List.ly List of infographics tools

8. Presentation Zen: (Re)imagining visual communication – Garr Reynolds has been a big influencer on my own presentation style and content

7. Personal Learning Networks (PLNs): The whole really is greater than the sum of its parts

6. Gaming: Networked learning and simulation can benefit from the principles of successful, immersive and authentic hi-fidelity game environments – and this is progressing in medical simulation in Canada and worldwide.

5. Virality: What is the “replicability factor” intrinsic to certain memes? How can we infuse knowledge products with that same DNA? Check out some emerging research by Berger and Milkman (2012) What Makes Online Content Viral? and Stanford now offers an online course on viral marketing

4. Another MOOC MOOC by Hybrid Pedagogy: Because information wants to be free

3. Motivational Interviewing: A clinical approach that maps equally well to teaching and learning

2. Y Combinator: A model with applications for curricular innovation, education research and student engagement?

1. Social Inclusion: Anyone can learn if they have the tools – like the instrumental support pioneered by the World Braille Foundation: Braille = Equality… Why? Because literacy is the key to opportunity, economic security and freedom. Yet in many countries 95 per cent of blind children don’t even attend school due to lack of skilled teachers and limited access to Braille materials.

This international foundation is dedicated to promoting literacy, independence and empowerment to blind persons, with past and current projects in Kenya, Swaziland, Niger, Burkina Faso, Mali, Liberia and Lesotho. I make a donation every year. Plus, full disclosure, the WBF was started 10 years ago by my dad, Euclid Herie, and my #1 inspiration!

 

 

 

 

 

 

 

Utility + ease of use are what really matter

 

Recently, I was asked to give a Keynote Address  at the 2012 Ontario Association of Social Work annual conference outlining the “digital communication power tools” for social workers and other practitioners. Although I’ve taught an online graduate course for the past 10 years and have a longstanding interest in digital communication and online applications, I’m nowhere near as expert as the teenagers in my life.

However, the beauty of a “beginner’s mind” means that I can comfortably NOT be an expert – in anything – and still have something to share, in a spirit of exploration and adventure. And that is precisely the stance from which I developed the talk.

The three areas I covered (social media, online collaboration and e-therapy) are roughly overlapping, and provided a pretty broad terrain in which to navigate. The 250 or so practitioners at the conference included super-users, newbies, young and not-so-young, and all of us keen to better understand the ways in which these tools (because they really are just tools) can contribute to professional practice.

I think the most important take-away comes from the Technology Acceptance Model, where in one study, age and busyness of practitioners were not associated with uptake of social media in medical practice – rather, ease of use and utility of the applications influence attitudes, acceptance and behaviour. In other words, busy, old practitioners can and will use social media tools if they are accessible and relevant!

Here are the annotated slides (with Speakers’ Notes):  Digital Communication Power Tools

Also on Slideshare if you’d like to experience the session via social media.